• Technus@lemmy.zip
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    5 days ago

    My phone struggled to load the site to order a single cold brew, pop-ups to install the custom App kept obscuring the options, and I had to register with my phone number, email address, and first and last name to buy a $5 cup of coffee.

    Then walk out. Don’t reward the bullshit with your money. The coffee shop ain’t gonna give a shit if you keep buying coffee just to go home and complain on your blog.

    • multiplewolves@lemmy.world
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      5 days ago

      Came here to say this. I will never be compelled to install an app on my phone by an eatery the first time I go there. That is severely hostile design. Don’t willingly inconvenience yourself just to freely provide them your tracking info to sell.

    • Ulrich@feddit.org
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      4 days ago

      Maybe they did? You’re kinda missing the point though, which is that this stuff is becoming more and more common and will be nigh-unavoidable in the future.

      • Technus@lemmy.zip
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        3 days ago

        It’s clear they did not walk out.

        By the time I placed my order - paying a 1% fee to the app makers in the process - I would have happily paid double for the experience of simply flipping through a menu and talking to another human being.

        (Emphasis mine.) This is from the very next paragraph after what I quoted.

        You also clearly missed the point of my comment, which is that unless consumers start refusing to take this bullshit lying down, this stuff will be unavoidable in the future because there will be no other choices left.

        • Ulrich@feddit.org
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          3 days ago

          You also clearly missed the point of my comment

          I understood your point completely. Yet mine somehow still zipped over your head. This is not a choice any particular individual can make. Other people make that choice for you.

    • Krelis_@lemmy.world
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      5 days ago

      Or… ask the staff for a menu, order with them, respectfully let them know how you feel about the qr/app thing (unlikely it was their decision to implement but they can pass on the complaint), and if they’re unwilling to take your order (which is hopefully unlikely at this point) feel free to make a little stink (if you feel inclined) and walk out. Still ok to complain on your blog about being spammed with the app but I’d rather try the obvious options first rather than expect the owners to heuristically discover via non-returning customers that we really don’t want the app.

      That is, if the coffee/food/service is good, otherwise yea fuck em