The commissions Booking.com and AirBnB take from the hotels are about 15-20%, fyi.
My wife has a friend who works as a hotel receptionist. She said they often give guests free upgrades when they book directly through the hotel website. I still use booking.com to get an overview of available hotels in an area. But once I’ve decided on a hotel, I’ll try to go to their own website.
Try getting a refund from this company, even if you depart the most ghetto, moldy place in existence and directly purchase another stay. I took pictures of the filth and it did not matter. You also can’t photograph a moldy smell.
We went in circles with these guys for 2 weeks. Basically, they called the place, the place said it was fine, therefore, it’s fine.
Pay direct. Pictures and reviews lie and Booking did not honor cancellation with 15% penalty. They kept it all. I’m still annoyed.
I went to Oslo once and when I checked I found a cheap stay like 25€/night. But apparently it was a scam and the listing doesn’t exists, and many have fall for it and reported it and wrote about it in the reviews. Booking still keeps it and refuse to refund.
