Been doing email since it began. Same frustrations.

Solutions (workarounds):

1. Email is structured with “executive summary” & “detail”. That way I can write all the words I want but people can only read the first paragraph.
2. Never ask questions. Tell them what I’m going to choose, & give them opportunity to disagree. That way if they don’t respond usefully I can take their “non-response” as a response & proceed anyway.
3. If I need to ask a question, use a phone call or go to their desk, or (shudder) make a meeting.

Interesting article, I agree with his analysis, not sure (yet) that I agree with his conclusions. My brain needs to think about it in the background for a bit (just the way mine works).

TLDR: we should expect conversational interfaces to be an addition to the workflows we currently use.

I’ve noticed that whenever there’s a group of people together, someone will be the leader, it doesn’t matter who the group are, there will be a leader & everyone will know it.

Now that leader has a choice to be a bully, or someone who tries not to be a leader.

So yes we absolutely need to train our kids what good (inclusive) leadership looks like, so they can either follow those people, or be those people.