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Joined 6 days ago
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Cake day: March 20th, 2025

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  • In my career it’s always been on me to create tickets. People give me the task, I write up the ticket, and my time creating the ticket is included in the 15 minute minimum.

    I wouldn’t trust users to create their own tickets anyways. I’d spend just as much time fixing their ticket as I would creating one while I’m info gathering.