Why don’t you have the ability to create tickets on behalf of someone else? It seems like a weak excuse to waste time for something that needs to happen anyway and could be easily explained away to supervisors. I understand the person in the meme is still adding bs on top of the original request but after their account is created then they could make any new requests themselves. Maybe I just don’t really understand the whole ticketing tied to job performance anyway… I don’t really have to deal with this kind of concern myself as my supervisor understands tickets aren’t always filled out properly and I’m also not IT.